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Service & Help Desk

We realise the value of seamless communication and its impact on your business which is why Business Phone Systems has comprehensive procedures in place to provide you with system support and assistance at the earliest.

After the initial installation, our expert support ensures we can address any needs you may have with regards to system features, programming and changes. We pride ourselves on delivering our Business grade support service to you in a timely and cost effective manner.

Contact our friendly team on 1300 811 121 to speak with a help desk representative or to book a technician.

Contact us today for service support.

Priority Service Agreement & Help Desk

All our products and services guarantee superior performance and extended reliability to optimise throughput and business performance.

But we realise your concern of unanticipated circumstances that may affect system performance. Which is why, we offer Priority Service Agreement to our valued customers that cover phone systems with comprehensive on-site warranty, supported with our priority service guarantee.

  • On-site parts and labour cover for an extended period
  • Contracted response times and priority service guarantee
  • Remote assistance
  • Extended warranty and platinum service
  • 3 years Platinum Support at a discounted rate!

Enjoy professional support and assistance from our friendly and extremely competent Help Desk team. Our dedicated support team can provide remote assistance to those minor concerns you can resolve yourself in one simple phone call.

  • Remote assistance
  • Technical expertise and experience at your disposal!
  • Professional customer service available at the earliest!
  • Quality options for you to choose from!

We understand your urgency and aim to enhance your user experience with proficient support and aid as and when required so you can rest assured your system concerns will be looked after well!

Warranty

All of Small Business Phone System’s products and services come with a standard one year manufacturer’s warranty.

Business Phone Systems supports you with peace of mind, rest assured of complete cover and performance guarantee including; Business Phone Systems supports you with peace of mind, rest assured of complete cover and performance guarantee including;

  • Onsite system service
  • Labour and parts cover
  • Nationwide support to all customers
  • Helpdesk and remote support capability
  • Highly qualified team of technicians and support staff
  • Easily accessible and available team for your service
  • Extended warranty options for extended support and ongoing maintenance

Now you know how we make your buying and user experience promising and satisfying!

Business Relocation Guide

Business relocations can be very taxing and time consuming, but we can make the journey simple and hassle free. Let us shoulder your system relocation responsibility so you have the time and energy to focus on everything else that matters!

Our services include;

  • Highly experienced and qualified staff support and assistance
  • Extensive network of reliable industry partners
  • Free on site inspection and a no obligation free quote
  • NO HIDDEN CHARGES!
  • Advanced phone systems with superior applications and functionalities
  • Installation of new phone lines
  • Data cabling
  • Internet services
  • Project management services for a seamless relocation

Time is money and we can help you save it!

Contact us today to realise the benefits of relying on our expertise!